Support
Support Information
We provide support for our plugins via email.
- Email: support@194dbaudio.com
- Business Hours: Monday - Friday, 10:00 - 18:00 (JST)
- Response Time: Usually within 3 business days (no later than the 3rd business day)
Frequently Asked Questions
How do I install the plugin?
Run the downloaded installer and follow the instructions. After installation, restart your DAW to make the plugin available.
Which DAWs are supported?
The plugin is available in VST3, AU, and AAX formats, making it compatible with major DAWs such as Logic Pro, Pro Tools, Cubase, and FL Studio.
What is your refund policy?
Due to the nature of digital downloads, we generally cannot offer refunds after purchase or payment is completed. However, if you experience technical issues or believe there has been a false representation, please contact us via email.
How can I get technical support?
Please contact us via email. We typically respond within 3 business days (no later than the 3rd business day).
Contact Us
Please contact us at the email address below.
support@194dbaudio.com